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This Privacy Policy will be effective from 1st JUNE, 2016. 

If you have questions or complaints regarding our Privacy Policy or practices, please send mail to PLAYOVENSTUDIO@GMAIL.COM.

PLAYOVEN STUDIO. develops and publishes games and non-game services for the web and mobile devices. “PLAYOVEN" or “we” or “us” refers to PLAYOVEN and the Corporate Family in this Privacy Policy. The PLAYOVEN Corporate Family means PLAYOVEN STUDIO.’s subsidiaries, parent companies, joint ventures and other corporate entities under common ownership and/or any of their agents, consultants, employees, officers and directors. 

This Privacy Policy applies whenever you play our games or otherwise access any of our other products, services, content, PLAYOVEN.com and/or the other domains provided by PLAYOVEN STUDIO., together referred to as “Services.”


If you do not want PLAYOVEN. to collect, store, use or share your information in the ways described in this Privacy Policy, you should not play PLAYOVEN.’s games or use PLAYOVEN.’s Services.

I. What information to Collect and How to Collect It


If you play PLAYOVEN.’s games or access any of our other Services on connected third-party applications or connect our Services to any third-party applications, including social networks like Facebook, Instragram, Twitter, Google+, PLAYOVEN. may receive certain information about you from the provider of the third-party application. The information we receive depends on the PLAYOVEN.’s games you’re playing, the third-party application, your privacy settings and, if applicable, your friends’ privacy settings on that third-party application.


For example, PLAYOVEN. may collect and store some or all of the following information provided by the provider of the connected third-party application:
•    your first and last name
•    your profile picture or its URL
•    your user ID number (like your Facebook ID number), which may be linked to publicly-available information like your name and profile photo
•    the user ID numbers and other public data for your friends
•    the login e-mail you provided to that third-party application when you registered with it
•    your physical location and that of the devices you use to access our Services
•    your gender
•    your birthday and/or age range
•    information about your activities on or through the connected third-party application
•    other publicly-available information on the third-party application and/or
•    any other information that you or the provider of the third-party application share with PLAYOVEN.

If you access our Services from a third-party application or connect our Services to a third-party application, you should also read that third-party application’s Terms of Service and Privacy Policy.
If you are unclear about what information a third-party application is sharing with us, please go to the third-party application to find out more about their privacy practices.

We and service providers acting on our behalf, store log files and use tracking technologies such as:
•    cookies, which are small pieces of data transferred to your mobile device or computer for record-keeping purposes
•    web beacons, which let us know if a certain page was visited or whether an e-mail was opened
•    tracking pixels, which allow us or our advertising partners to advertise more efficiently and effectively and/or
•    local shared objects, also known as flash cookies, which help us to reduce fraud, remember your in-game preferences and speed up load times.

We and our service providers use these log files, tags, and tracking technologies to collect and analyze certain kinds of technical information, including:
•    IP addresses
•    the type of computer or mobile device
•    operating system and its version
•    mobile device’s identifiers, like MAC Address, Identifier For Advertising (IDFA,IFA), and/or AID(Advertising ID)
•    browser types
•    your browser language
•    referring and exit pages, and URLs
•    platform type
•    the number of clicks on a page or feature
•    domain names
•    landing pages
•    pages viewed and the order of those pages
•    the amount of time spent on particular pages and/or
•    game state and the date and time of activity on our websites or games.
In some cases, we will connect this information with your social network ID or PLAYOVEN. user ID.
Please note that companies delivering advertisements on our Services may also use cookies or other technologies, and those practices are subject to those companies’ policies.
Other Information from Your Mobile Device
If you play PLAYOVEN.’s games or services on your mobile device, we may also collect:
•    the name you have associated with your device
•    your telephone number
•    your country
•    your specific geolocation
•    your mobile contacts and/or
•    information about PLAYOVEN.’s and other third-party apps you have on your device.

Information About You That You Share With Us Directly
When you use our Services (whether through a social network or through PLAYOVEN. directly), you may give us information directly and we will store that on our systems and use it for the purposes described in this Privacy Policy.
Some games or parts of our Services may use a more traditional registration or account set-up process where you may be asked to give us some or all of the following information:
•    your age or birthday
•    your first and last names
•    your e-mail address 
•    a password and/or
•    other information that helps us make sure it’s you who is accessing your account or helps us improve our services.
We may also let you create a player profile, which other PLAYOVEN.’s players can see. Your player profile may include information like:
•    a profile photo
•    game username(s
•    your gender
•    biographic details
•    approximate location information that you provide
•    links to your profiles on various social network
•    details about the games you play and/or
•    an PLAYOVEN. player ID number that is created by PLAYOVEN. and used to identify your profile.
Certain information in your PLAYOVEN. profile will be publicly accessible on PLAYOVEN.’s websites that offer direct access to PLAYOVEN.’s games and/or services, including:
•    The PLAYOVEN. player ID
•    Your first and last names and/or
•    Your player profile picture.
YourPLAYOVEN. player ID number used to identify your account and player profile will appear in the URL of your profile page. It will only allow access to information you make public in your settings.

Information About Your Contacts
We may give you the ability to import your address book contacts or manually enter them so that you can locate your contacts on PLAYOVEN.’s games/services and invite them to join you in our games or other aspects of our Services. You are responsible for getting your contacts' permission when you opt to give their contact details to us. We may also get information about you from other PLAYOVEN.’s users importing or entering their contacts. We use and may store this contact information to help you and your contacts connect through our Games/Services. If you want to remove your contacts stored by us, follow the instructions provided in the game/services to request that we remove them from our systems. If you need to enter a password to allow us to access your address book, we will not store that password.

Information You Generate Using Our Communications Features
You may be able to take part in certain activities on our Service that let you communicate or share information not just with PLAYOVEN., but also with other PLAYOVEN.’s players and/or users. These include:
•    participating in player forums and message boards
•    posting public comments to other players’ profiles or game boards
•    sending private messages or invitations to other players, either directly on our websites or to their e-mail accounts
•    chatting with other players and/or
•    uploading and/or posting photos or drawings.
You acknowledge and expressly agree that we may access in real-time, record and/or store archives of these communications, comments, photos and drawings on PLAYOVEN.'s servers to make use of them to protect the safety and well-being of our players and PLAYOVEN.’s rights and property in connection with our Services  to conduct research  to operate, improve, personalize and optimize our Services and our players’ experiences, including through the use of analytics  and to manage and deliver advertising.

Payment Information
If you purchase a license to use in-game virtual currency or virtual items in a game you play on PLAYOVEN’s sites, our third party payment processor will collect the billing and financial information it needs to process your charges. This may include your postal address, e-mail address and financial information. PLAYOVEN. does NOT collect or store your financial information, like credit card numbers. However, PLAYOVEN.’s payment processors may share non-financial information with us related to your purchases, like your name, billing address and the items purchased in order to fulfill your order. PLAYOVEN. may also obtain the billing and payment information that you provide when your purchase is processed by someone else (like Facebook, Apple Google or other billing providers) such as when you purchase something in a game you play on a social network or that you downloaded on your mobile device. Our TOS(Terms of Service) describes our policies and terms relevant to our charges, billing practices, third party credits and virtual currencies. Please note that purchases of third party credits or currencies may also be subject to those parties’ policies.

Customer Support Correspondence
When you ask for help from our Customer Support team, we will collect and store the contact information you give them (generally, your name and e-mail address), information about your game play or activity on our Services, and your PLAYOVEN. player and/or social network ID number. We will also store the communications you have with the Customer Service team and any information in those communications in order to provide support.

Information You Give Us For Text Messaging Services
We receive and store the information you provide, including your mobile telephone number, when you choose to sign up to receive SMS messages.

Other Sources
We may collect or receive information about you from other sources like third party information providers. We use this information along with information you provide us directly, for example, to help you and your friends connect or to serve you advertising more tailored to your interests.

II. How We Use the Information We Collect
The main use of the information is to provide a better gaming and service experience, but there are other uses as well. The uses for which we collect and store your information include:
•    to operate, improve and optimize our Services and our players’ experiences
•    to create your game accounts and allow you to play our games
•    to identify and suggest connections with other PLAYOVEN. players and personalize our Services to you
•    to enable players to communicate with each other
•    to provide technical support and respond to player requests
•    to protect the safety and well-being of the players
•    to protect PLAYOVEN.'s rights and property in connection with our services
•    to prevent fraud or potentially illegal activities, and to enforce our Terms of Service
•    to manage and deliver various advertising including contextual and/or behavioral advertising
•    to notify players of in-game updates, new products or promotional offers
•    to provide rewards, surveys, sweepstakes, contests, or other promotional activities or events sponsored or managed by us or our business partners
•    to comply with our legal obligations, resolve any disputes we may have with you or other players, and to enforce our agreements with third parties and/or
•    to do research.
One important use of your information is communication. If you have provided your e-mail address to PLAYOVEN., we will use it to respond to customer support inquiries, and keep you informed of your in-game activity, including comments from friends, let you know about in-game status as well as inform you about gift and neighbor requests. Some messages, like invites for friends to join you in a game, may include your name and profile photo. We may also send promotional e-mail messages and promotional SMS/LMS messages and/or Push notifications directly or in partnership with other parties, according to your marketing preferences. Each Promotional Communication will offer you choices about receiving additional messages.

III. How We Share Your Information
We may disclose or publish aggregated information (information about you and other players collectively that is not intended to specifically identify you) and other information about our players for industry analysis, demographic profiling, marketing, analytics, and advertising, and other business purposes.
In addition, we will share your information (which may include personal information) with third parties or allow third parties to collect this information from our Services with the following circumstances

Your Assent
With your consent, we may share your information with third parties or allow them to collect your information from our Services in some ways not specifically described in this Privacy Policy.

Friends and Other PLAYOVEN. Players
The Service supports and often encourages you to interact with other players. In most PLAYOVEN.’s games, if you play with a social network or register through a social network, your social network friends will see your name, profile photo and descriptions of your game activity. In many PLAYOVEN.’s games, other players, regardless of whether they are your social network friends or not, will be able to see descriptions of your game activity, communicate with you through our Services, and view your game profile, which may include your name or a “game name”, “game nickname” and your profile photo and/or images. In certain cases, your profile photo, can reveal your social network ID or PLAYOVEN. player ID, and access to a social network ID or PLAYOVEN. player ID may allow others to view the public information associated with your related social network profile or PLAYOVEN. account. Other players may also be able to send you game requests or friend requests through the related social network’s or PLAYOVEN.’s communication channels.

Third Party Advertising Including Advertising and Analytics
We have advertising on our Services. We can continue to offer many of our Services for free.
We do not actively share personal information with third party advertisers for their direct marketing purposes unless you give us your assent.
When advertisers or ad networks place ads in our Services, they may collect or we may share the following types of information from within our games/services
•    performance data
•    aggregated and/or de-identified information about you and other players collectively that is not intended to specifically identify you
•    technical information (IP addresses, non-persistent device identifiers such as IDFAs/AIDs)
•    your social network ID
•    your game play data
The information collected may be used to:
•    measure how effective ads are, to offer you targeted advertising and/or reward in order to customize your experience by showing you advertisements for products and services that are more likely to be appealing to you and/or
•    process web analytics.
Advertisers or ad networks may collect this information through the use of tracking technologies like browser cookies and web beacons, and they may use a single tracking technology or multiple tracking technologies at the same time.

Please note, after clicking on a third party advertisement, you may no longer be on a site hosted by PLAYOVEN. or the social network through which you are playing PLAYOVEN.’s games.

Safety, Security and Compliance with Law
Your information, and the contents of all of your online communications in our Services and between You and PLAYOVEN. may be accessed and monitored as needed to provide our Service and may be disclosed:
•    when we have a good faith belief that we have to disclose the information in response to legal process
•    to satisfy any laws or regulations that apply
•    where we believe in our sole discretion that the Service is being used in committing a crime
•    when we have a good faith belief that there is an emergency that poses a threat to the health and/or safety of you, another person or the public and/or
•    to protect the rights or property of PLAYOVEN. and other applicable third parties, including to enforce our TOS(Terms of Service)

Offer Walls
PLAYOVEN.’s games or their purchase pages may display an “offer wall” that is hosted by an offer wall provider. The offer wall allows third party advertisers to provide virtual currency to players in exchange for interacting with an advertisement or for completing a marketing offer that may include signing up for an account with one of those advertisers. These offers are not made by PLAYOVEN.. These offers may be shown to you based on certain technical information, like your geographic area or de-identified demographic information. After clicking on one of these offers, you will no longer be on a site hosted by PLAYOVEN. or the social network through which you are playing PLAYOVEN.’s games. To properly credit player accounts and to prevent fraud, a unique identifier, in some cases your social network ID or PLAYOVEN. player ID, will be shared with the offer wall provider.

Third Party Service Providers
We will share your information with third party companies to perform services on our behalf, like processing payments, analyzing data, optimizing game play, e-mail delivery, hosting services, customer service and to help us in our marketing efforts, including managing and delivering various advertisements. We with contract require these third party service providers to maintain the confidentiality of the information we share with them, and we with contract require them not use your information for anything other than to provide services on our behalf.

Sale or Merger
In the event that PLAYOVEN. undergoes a business transition, like a merger, acquisition by another company, or sale of all or part its assets (like selling a game), we may transfer all of your information, including personal information, to the successor organization in the transition. We will make reasonable efforts to let you and other players know about the business transition before transferring your personal information.

IV. How to Access, Update and Manage Your Information
To manage the information PLAYOVEN. receives about you from a third-party, you will need to follow the instructions for the third-party application for updating your information and changing your privacy settings. The privacy management tools for applications on Facebook can be found on Facebook.com. To review and update information associated with your PLAYOVEN.’s game profile in certain games, visit the “settings” page in that game. You also can manage some aspects of information collection and use by visiting the “settings” page of your mobile device and reviewing the permissions of each application or “app.”

Once PLAYOVEN. receives your information from a third-party application or your mobile device, that information is stored and used by PLAYOVEN. in accordance with this Privacy Policy. 

If you want to review, delete, or change the information PLAYOVEN. has about you or have additional questions, e-mail us at PRIVACY.BIGFUN@GMAIL.COM.

Place "Delete(or Change) My Account" in the subject line and include your first name, last name, e-mail address and your social network ID for the social network from which you access our Services (if applicable) in the body of the e-mail. We will respond to your request within thirty days. Please note that certain records, for example those relating to payments or customer service matters, will be held for legal and accounting purposes. If you have sent content through or posted content on the Service, we may not be able to delete it.

Opting Out of Geolocation
If you have previously allowed us to access your geolocation data, you can stop making geolocation available to us by visiting your mobile device's settings for the relevant application or the “settings” page for the relevant game.

Opting Out of Ongoing Collection of Information about Non-PLAYOVEN. Apps You Have On Your Device
To the extent that one of our games is collecting information about non-PLAYOVEN. apps you have on your device, the game will provide you with an option to stop making that information available to us in the “settings” page for the relevant game.

Opting Out of Promotional Emails from PLAYOVEN.
If you want to stop receiving promotional e-mails from PLAYOVEN., click on the "unsubscribe" link in any promotional email from PLAYOVEN.. Please note that once we receive your request, it may take an additional period of time for your opt-out to become effective. Your unsubscribing or e-mail preference change will be processed promptly, and in no event longer than ten business days.

Note that if you opt-out of our Promotional Communications or other forms of communication, we may still e-mail or communicate with you from time to time if we need to provide you with information about the Service or if we need to request information from you with respect to a transaction initiated by you or for other legitimate non-marketing reasons, for example, if we update this Privacy Policy or our Terms of Service.

Opting Out of Cookie Tracking
You can set your web browser to warn you about attempts to place cookies on your computer or limit the type of cookies you allow. Flash cookies operate differently than browser cookies and cookie management tools available in a web browser may not remove flash cookies. If you disable cookies, you may lose some of the features and functionality of our Services because PLAYOVEN. cookies are necessary to track and enhance your game activities.

V. Privacy Policies of Linked Third Party Services and Advertisers
Our websites, games and services may show advertisements from Third Party Services, which are companies other than PLAYOVEN. that may link to their own websites, online services or mobile applications. We are not responsible for the privacy practices or the content of these Third Party Services. If you have any questions about how these Third Party Services use your information, you should review their policies and contact them directly.

VI. International Operations and Data Transfers
When you use Our Services, your data may be sent to the Republic of Korea and possibly other countries.
As part of our international operations, we may transfer data to our Affiliates (which means subsidiaries, parent companies, joint ventures and other corporate entities under common ownership with PLAYOVEN.) from time to time for our legitimate business purposes. 
Please note that laws vary from jurisdiction to jurisdiction, and so the privacy laws applicable to the places where your information is transferred to or stored, used or processed in, may be different from the privacy laws applicable to the place where you reside.

VII. How Long We Keep Your Information
How long we retain your information depends on why we collected it and how we use it. We will not retain your personal information for longer than is necessary for our business purposes or for legal requirements. 

VIII. Security of Your Information
We implement appropriate security measures to protect the security of your information both online and offline, and we are committed to the protection of customer information. We will take reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy.
If you have an account registered directly with PLAYOVEN., your profile information is protected by the password you use to access your PLAYOVEN. account. It is important that you protect and maintain your PLAYOVEN. account’s security and that you immediately tell us of any unauthorized use of your account. If you forget the password to your PLAYOVEN. account, the Service allows you to request that instructions be sent to you that explain how to reset your password. If you access our Services through a social network and your social network account is hacked, this may lead to someone playing your PLAYOVEN. games without your permission. So, be careful to keep your social network account information, including your social network account password, secure as well. You SHOULD log out of your PLAYOVEN. account and any social network account you have used to access our Services after you use it.
When you sign into your PLAYOVEN. account or enter payment information, we or our third party payment processor use secure socket layer technology ("SSL") to encrypt the transmission of that information.
While we take reasonable precautions against possible security breaches of our Services and our customer databases and records, no website or Internet transmission is completely secure. Although we strive to protect your personal information, we cannot guarantee that unauthorized access, hacking, data loss, or other breaches will never occur, we cannot guarantee the security of your information while it is being transmitted to our Service. Any transmission is at your own risk. 

IX. Changes to Our Privacy Policy
If we decide to make material changes to our Privacy Policy, we will tell you and other players by placing a notice on BIGFUNINC.com or in-game. We may supplement this process by placing notices on game blogs, social network pages, and/or forums and on other PLAYOVEN. websites. You should periodically check and this privacy page for updates.

X. Contact Us
If you have any questions, comments or concerns regarding our Privacy Policy and/or practices, please send an e-mail to

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